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Google Rating

4.8

Based on 79 reviews

Alba Physiotherapy

4.8

Laura Ford

13:48 28 Mar 25

I would highly recommend Alba Physiotherapy. Our dog has been attending sessions for over 6 months now. She has numerous issues with her legs and spine. I haven't had the best personal experience with physio in the past (this was not with Alba), so I was a little sceptical but she has improved significantly in the time she has been attending sessions. Brid is extremely knowledgeable and always adapts sessions to whatever our dog needs. Tabitha is an asset to the company and is extremely efficient in helping with insurance forms and any admin enquiries we have had. It's honestly been a pleasure to be a customer and the new site at Brodie is fantastic for us!

Sheila Gibson

11:11 12 Mar 25

A BRILLIANT ‘post race’ massage from Hilary - thank you so much!

Veronica Johnston

16:26 11 Mar 25

I have sore knees and was worried about having to have a knee replacement. I also have sciatica and an aching back. I really didn’t know which to get treatment for. I was delighted when she discussed and treated all three ailments, and was genuinely interested in my health and well-being.I came home with a set of exercises which I have religiously done every morning.I can now get up and downstairs with only the slightest twinge in the knee. My back is always a problem, it’s not a sore as it was and I don’t know what’s happened to my sciatica, it used to start in the bone in the middle of my right bun cheek and run down the back of my leg like lightning to my ankle. Now it’s just in my bum cheek, sometimes the back thigh, and very rarely my lower calf but never the back of my knee! Magic.When I am proficient at my exercises - I do them all, but only manage half the repeats - l shall return for further instructions.PS I hate “The Clam” exercise.PPS The staff are warm, friendly, genuine people.PPPS I would go more often but my purse won’t allow it (pensioner),

Sarah Barclay

17:29 10 Mar 25

I would highly recommend Alba Physiotherapy, staff are welcoming, friendly and clearly passionate about what they do. I was assessed by Hilary who was really knowledgeable and thorough and welcomed me to get in touch with any further queries, after my appointment I promptly received my recommend exercise program.

Irene Murray

13:04 10 Mar 25

My poodle was very carefully and sensitively examined and assessed, and a treatment plan was implemented which I am confident will resolve her pain and restore her to full health. Great service, thank you!

David

12:39 10 Mar 25

Absolutely 1st class service, needed legs taped for 1/2 Marathon, was done and never felt a thing during race, followed up with full massage a day after race, very experienced and knowledgeable got all tightness out of hamstrings and showed me some excersiesAll in all highly professional and highly recommended

Highland Estate Agents Inverness

15:55 30 Jan 25

Highly recommendMy Labrador felt very at ease and happy

malcolmmcgougan1

21:38 02 Dec 24

Very professional from start to finish, everything ontime and after service spot on. Highly recommend

Karen Kerr

12:46 29 Nov 24

Needed a physio as my grandson picked up a knee injury at rugby. Emailed at 8:15 on a Friday morning, got a phone call straight away and a 9am appointment, fantastic service and assessment/ advice from Claude to put our mind at ease and advice going forward. Delighted and very grateful for this service x

Craig Walker

05:31 26 Oct 24

Amazing. Very detailed consultation. Explained in a way that I understood.

Katie Dickson

13:01 30 Aug 24

Cara was excellent and ensured Cooper was at ease during his appointment. He was extremely relaxed and loved the extra attention he was getting during his massage. Cara was also very good at explaining what she was doing, which helps me to understand Coopers' injuries and treatment plan better

Erin Swanson

10:36 23 Aug 24

Really friendly team and great service. Would recommend!

Barbara Pritchard

12:51 06 Aug 24

Our dog has is currently attending Alba Vet Physio following surgery for paralysis caused by IVDD.From the first visit, her physiotherapist Cara has been very gentle and calm whilst encouraging her to retain her mobility. I’m happy to report that, between the weekly sessions and the home exercise routine that Cara suggested, Kaley mobility is increasing every week.Unfortunately I can’t seem to attach the videos of her.

Morven Utton

08:05 03 Aug 24

Fab service as always. I’ve used the clinic a few times over the years and the staff are always very friendly and efficient.

Grace Woodward

05:58 05 Jul 24

Lovely staff and prompt service

CATHERINE MacDonald

12:11 29 May 24

Very friendly and great at explaining and putting you at ease

L

07:16 23 May 24

I was referred to Alba following knee replacement surgery. From initial contact, they were friendly, helpful and professional. The physio I saw was excellent and most reassuring about my recovery. The exercise programme being easily available via their online app is brilliant. I wouldn’t hesitate to recommend them.

Margaret Bryant

17:00 02 May 24

Fabulous, professional service. Good advice and back up with exercises and follow up.

David Cathie

06:54 02 May 24

I’ve been a pretty regular user of Alba over the past 8+ years - both sports injuries & just getting older🥴 - and have always found them professional, friendly & very effective. In short my go to people when pain & discomfort comes a calling!

Louis Cifer

11:01 29 Apr 24

Excellent high quality treatment and service. Highly recommended

Clair Fitzsimmons

19:18 24 Apr 24

Got an appointment really quickly and couldn’t of felt more at ease

Malina MacDonald

09:21 19 Apr 24

Wonderful physio for humans and animals. Friendly and caring. Can't recommend them highly enough.

Jessica Wise

07:25 29 Mar 24

I had 8 weeks of hydro and laser therapy at ALBA physio and had a brilliant experience from all sides of the team - booking was easy, sessions were really professional and it's clear the whole team care deeply for the animals they are treating. Bramble and I really appreciated them and are now significantly down the road of recovery thanks to them!

Chris Jones

19:19 27 Mar 24

I have been very pleased with Joy's assessment and treatment of my two dogs, and both their mobility problems have improved. Joy, friendly and professional, has given me useful advice regarding exercises I should do at home with the dogs.

Nicola Brunwin

18:27 27 Mar 24

We’ve been using Alba Veterinary Physio for a while now, and it’s done wonders for our bulldog Buddy, who has numerous issues with his hips and hind legs. The laser treatment and massage helps him relax, and the water treadmill has been wonderful for building up his leg muscles - within a few sessions he’d stopped falling over when he runs, and we now return for maintenance, to keep him his best self. More recently, our senior Frenchie has also started at Alba, and there was a marked improvement in her posture after just one session. She’s having sessions every 2 or 3 weeks now, to keep up the muscle tone in her hind legs, and help her overall conditioning. So much better than putting the dogs through surgery. Thank you!

David Vaughan

18:12 27 Mar 24

Joy made a detailed and accurate diagnosis of my dog’s lameness . She explained the cause of the problem. The treatment ( massage , exercise , laser therapy and hydrotherapy) ,combined with exercises she gave us to do with Bramble, have produced rapid results . My dog is no longer limping, is less stiff and has regained muscle mass . I am very impressed with their professionalism.

Mojo Gibson

07:31 20 Feb 24

Started some treatment which is a relief as I was concerned about pain, and my physiotherapist was welcoming, very thorough and eager to help. I look forward to working with them.

Angus Robins

11:38 13 Feb 24

The guys at Alba physio have made huge difference and we just can’t help coming back, they are so good!

Catherine White

19:26 31 Jan 24

Joy was excellent, she gave my dog time to settle in and get comfortable before getting hands on, explained her assessment and the plan well, and never pushed him beyond his comfort zone.

Edel Thom

12:05 22 Jan 24

Efficient and helpful service. Very knowledgeable.

Josh Smith

10:09 18 Jan 24

Great physiotherapy clinic! They were very accommodating to the urgent nature of my injury. The whole team was friendly, helpful, and most importantly were on point with a diagnosis of the issue. Follow up exercises are making a marked difference to my recovery. Would highly recommend!

Christopher Farmer

10:30 14 Dec 23

Very welcoming and very knowledgeable about there work scopes and explained why I had to do certain exercises and the benefits it would be to myself in the long run .

Shannon Thomson

17:16 07 Dec 23

Amazing very helpful

Fiona McIntyre

19:05 29 Nov 23

These guys are fantastic. They have relieved my neck pain from a 40 year old injury

Maureen Macdonald

20:08 13 Nov 23

Alba Physiotherapy are really good. They give a professional service and give a lot of help and support from day one. Thank you Alba Physiotherapy 😍

Rheanna Urquhart

10:23 12 Oct 23

Great initial appointment with Joy at Alba - very informative and looking forward to working with them for Gunners physio

Ruth

19:43 29 Sep 23

Very pleased with the care, treatment and advice I have received. Brid quickly spotted what was wrong and explained how she could work with me to remedy the problem, as well as her treatment in clinic providing an exercise plan and lots of information to help me understand. All the staff are friendly and helpful.

Sue (Soo)

11:48 08 Sep 23

Not good, very expensive for what you get , building needs maintenance very shabby inside and out. Would not go back or recommend.

Kate Johnson

15:41 11 Aug 23

Professional, caring, great with our dog, clear instructions on how we can continue her physio programme. Easy to find. Follow up phone call and email excellent too. Highly recommended.

Richard Penman

06:49 19 Jul 23

Appointment was easily set up with confirmation from Brid by email and a reminder sent the day before. Location is a bit tricky to find but Google Maps takes you there.Very friendly and knowledgeable staff - Joy made sure our dog was calm and relaxed before starting physio. Each exercise was clearly explained and demonstrated.Excellent follow up from Tabitha and with a link to exercise videos to be performed at home and a check in on our dog's welfare after the session.I would highly recommend Alba Veterinary Physio and we look forward to our next session.Richard (and Zappa the Lab)

Andrew Mowat

17:24 07 Jul 23

Only one appointment, however so far the customer service has been excellent. Time was has taken to understand my problem and to listen. Follow up stretching information was prompt, which will help me in interim and longer term.

John Smart

21:02 04 Jul 23

Brid and her team at Alba are first class - professional, cheerful and compassionate. They are very customer focused and take the time to learn about your individual needs and pressures when making up programmes and during treatment. I would highly recommend them.

James Johnson

07:40 15 May 23

Friendly, informative and superb treatment.

Karen Warwick

19:56 11 May 23

Jimmy had surgery for a herniated disc in January and was left unable to stand and with minimal movement in his back legs. I was given basic physio exercises by the vet to do with him at home but decided he needed extra help hence contacting Alba. He has since been having weekly physio with Joy and 4 months later is able to stand for short periods and walk, still with assistance, but is so much stronger and making steady progress. We were told it would be a long job to get him back on his feet, I think without the extra physio he wouldn't have come this far this quickly. Although he hates the hydrotherapy treadmill and being a lazy Greyhound won't put in much effort, it has all definitely helped him. The extra exercises and advice I have been given has proved invaluable, and I know that should we need any help in future I can contact them. I wouldn't hesitate to recommend them to anyone faced with a similar situation.

Christopher Allan

10:09 10 May 23

All staff are very friendly, accommodating and professional and, clinically, the treatments are excellent.

Geoffrey Bond

18:41 09 May 23

I have had a number of physiotherapy session and have found them relaxing and beneficial

Erica

14:40 09 May 23

First class treatment and care, lovely staff and a wonderful understanding of my needs as an amputee. Highly recommended

Neil Lancaster

12:44 09 May 23

Brilliant service. Friendly, knowledgeable and patient. Highly recommended. use of the physio app to support at home exercises is excellent.

Kirstin MacDonald

11:25 09 May 23

Colin Mitchell

11:15 09 May 23

Alba Physiotherapy is by far the best treatment I have received so far. I have seen 4 or 5 different physios in the last 12 years but I got results from Alba almost immediately. The team there really listen to your ailments and get right to the heart of the problem. The online support aswell through the exercise app is 1st class. Highly recommended.

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