Administration and Client Care

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Google Rating

4.7

Based on 36 reviews

Alba Physiotherapy

4.7

Clair Fitzsimmons

19:18 24 Apr 24

Got an appointment really quickly and couldn’t of felt more at ease

Malina MacDonald

09:21 19 Apr 24

Wonderful physio for humans and animals. Friendly and caring. Can't recommend them highly enough.

Mojo Gibson

07:31 20 Feb 24

Started some treatment which is a relief as I was concerned about pain, and my physiotherapist was welcoming, very thorough and eager to help. I look forward to working with them.

Angus Robins

11:38 13 Feb 24

The guys at Alba physio have made huge difference and we just can’t help coming back, they are so good!

Edel Thom

12:05 22 Jan 24

Efficient and helpful service. Very knowledgeable.

Josh Smith

10:09 18 Jan 24

Great physiotherapy clinic! They were very accommodating to the urgent nature of my injury. The whole team was friendly, helpful, and most importantly were on point with a diagnosis of the issue. Follow up exercises are making a marked difference to my recovery. Would highly recommend!

Christopher Farmer

10:30 14 Dec 23

Very welcoming and very knowledgeable about there work scopes and explained why I had to do certain exercises and the benefits it would be to myself in the long run .

Shannon Thomson

17:16 07 Dec 23

Amazing very helpful

Fiona McIntyre

19:05 29 Nov 23

These guys are fantastic. They have relieved my neck pain from a 40 year old injury

Maureen Macdonald

20:08 13 Nov 23

Alba Physiotherapy are really good. They give a professional service and give a lot of help and support from day one. Thank you Alba Physiotherapy 😍

Ruth

19:43 29 Sep 23

Very pleased with the care, treatment and advice I have received. Brid quickly spotted what was wrong and explained how she could work with me to remedy the problem, as well as her treatment in clinic providing an exercise plan and lots of information to help me understand. All the staff are friendly and helpful.

Sue (Soo)

11:48 08 Sep 23

Not good, very expensive for what you get , building needs maintenance very shabby inside and out. Would not go back or recommend.

Andrew Mowat

17:24 07 Jul 23

Only one appointment, however so far the customer service has been excellent. Time was has taken to understand my problem and to listen. Follow up stretching information was prompt, which will help me in interim and longer term.

John Smart

21:02 04 Jul 23

Brid and her team at Alba are first class - professional, cheerful and compassionate. They are very customer focused and take the time to learn about your individual needs and pressures when making up programmes and during treatment. I would highly recommend them.

James Johnson

07:40 15 May 23

Friendly, informative and superb treatment.

Christopher Allan

10:09 10 May 23

All staff are very friendly, accommodating and professional and, clinically, the treatments are excellent.

David Cathie

05:15 10 May 23

I’ve been a pretty regular user of Alba over the last 7 years - both sports injuries & just getting older🥴 - and have always found them professional, friendly & very effective. In short my go to people when pain & discomfort comes a calling!

Geoffrey Bond

18:41 09 May 23

I have had a number of physiotherapy session and have found them relaxing and beneficial

Erica

14:40 09 May 23

First class treatment and care, lovely staff and a wonderful understanding of my needs as an amputee. Highly recommended

Neil Lancaster

12:44 09 May 23

Brilliant service. Friendly, knowledgeable and patient. Highly recommended. use of the physio app to support at home exercises is excellent.

Kirstin MacDonald

11:25 09 May 23

Colin Mitchell

11:15 09 May 23

Alba Physiotherapy is by far the best treatment I have received so far. I have seen 4 or 5 different physios in the last 12 years but I got results from Alba almost immediately. The team there really listen to your ailments and get right to the heart of the problem. The online support aswell through the exercise app is 1st class. Highly recommended.

Bruce Neilson

19:05 27 Sep 22

The physiotherapists are excellent here, first class I would highly recommend to anyone with problems Sian Morgan

Kathryn Urquhart

15:20 27 Sep 22

Mairi R

12:00 27 Sep 22

Alba have really helped my mother-in-law (who has Parkinson's) to improve her mobility. A friendly and professional service.

Angela Mosley

19:14 02 Aug 22

I did not get a diagnosis or any improvement with treatment.Despite the advertising I also did not get my money back.Wouldn't recommend

Alastair Cameron

16:48 23 Jun 22

Have just had my first appointment with Alba and was extremely impressed with their professionalism, attention to detail and thoroughness. Am confident that a problem I thought was only going to get worse is actually treatable with the program they will design for my specific condition.

Karen Shane

17:34 09 May 22

Neil MacDonald

22:46 11 Feb 22

All I can say is thank goodness Brid Walsh looks like she is no longer treating horses! Brid Walsh was recommended to me by the Highlands only equine practice to be involved with a lameness issue and oh my what an absolute stressful experience this was! On her last session with my pony she shrugged her shoulders and said that there is nothing more that she could do for my pony, the story certainly doesn’t end there!. When I raised my formal complaint with the practice I requested that Brid write a report of her work and what she had found as I had paid for her services I was entitled to know exactly what I had paid for! On reading the first three lines of her report I was throughly shocked by what I was reading! The report was on the completely wrong leg!! I just couldn’t believe what I was reading that somebody in a medical professional capacity would present a report for a medical record and not even check what they had presented to make sure that it was 100% accurate considering the circumstances for having to request this in the first place. I would urge anyone that has any dealings with her to make sure that you request a copy of anything that she is recording or reporting for medical procedures and purposes to make sure that each report is accurate or better still do exactly what I did and find somebody that actually knows what they are doing and how to treat medical issues that were obviously beyond her professional capacity.I took my pony less than 2 years after Brid said that there was nothing more that she could do for her to the biggest show in Scotland the Royal Highland Show where she had a very busy 4 days of competition.I also left a review on Alba Physiotherapy's social media page and to have this removed because it shows Brid to be unprofessional it gives a clear picture of the integrity of the owner of this business nothing short of a disgrace! Thankfully I had taken a picture of the review on her page.

Alison Gordon

17:16 18 Sep 20

I cannot thank Igor and Alba Physio enough. I developed a frozen shoulder at start of lockdown and thanks to Igor's help, advice and support, am now pain free and fully mobile. Igor and his colleagues at Alba are all so friendly and helpful. I would recommend Alba to anyone with aches, or muscle pain. 5 star and first class

grant innes

22:01 13 Aug 20

I have been seeing Igor at Alba Physiotherapy for a few months now and it has made a huge positive difference to my back pain and other issues. My experience there has been great and I would recommended them to anyone. Everyone’s very friendly there and the facilities are good all

Stephen Chalmers

18:00 16 Jul 20

Highly recommended company and physio Igor. My job is physically and mentally demanding. The unknown cause and unpredictable onset of back spasms and pain regularly was of concern. Igor assessed me and prescribed a course of treatment. My fitness has greatly improved. I now understand my muscles and how to self help in the future. What these guys say you'll need, is what you'll need. Don't Sacrifice your long term health and recovery by cutting short your number of appointments. The practice fully complies with covid 19 regs and you are in safe hands. Highly recommend their Pilates too! Take the plunge and just book! 👍

Sandra Philip

20:41 15 Jul 20

Having had enough of suffering back pain I contacted Alba Physio for help. The service I have received is fantastic. After being assessed at my first appointment my treatment began. Igor is very knowledgeable ,explains everything really well , sends links to demonstrate exercises in case I forget and I can contact him in between appointments if I have any queries.

Anne Macpherson

08:16 10 Jul 20

I attended the clinic with ongoing lower back problems. Doris has been my physio and has been fantastic, as well as treating me she has given me so much information to work with myself, and continue to improve and strengthen. Highly recommend.

Linda Brady

13:06 09 Jul 20

Lovely staff and a lovely friendly atmosphere. Doris has had her work cut out for her helping me with all my arthritis associated ailments but I always feel so much better after a visit. Highly recommended.

Mike Gifford

13:43 19 Jun 20

Brid and her team were very professional and helpful. Igor was very thorough in his treatment and has helped fix my biking related injury which is great! Highly recommended.

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